Terms and Conditions


These Terms and Conditions ("Terms") govern your use of this platform. By using this platform, you agree to abide by these Terms. If you do not want to be bound by these Terms, do not use this platform.

Britsh Gas, Plumbing & Boiler Assistance Ltd. is registered in Companies House under the number 15217058 and has its registered office at 2 Frederick Street, Kings Cross, London, United Kingdom, WC1X 0ND.

We do not provide financial or other advice on the items or services compared, nor do we make recommendations or endorsements.

We have no favourites among our panel providers or partners. We provide an impartial and independent comparison.


Before you use our platform or services, we recommend that you read all of the Terms to confirm that you understand and agree with them.

When visiting websites operated by third parties or us, please read their terms and conditions and privacy information, and seek independent advice from us or anyone else if necessary, such as if the service or transaction on that website is of considerable value to you.

We regularly check that all of our partners are regulated and have the necessary permissions to operate; nevertheless, you may want to check this as well.


You must only use the 'britshgasplumbingboiler.co.uk' platform for personal use (including on behalf of friends and relatives who have asked you to do so) or, if you are a business user, for legitimate business comparison purposes.

To compare or acquire a quote for any goods or service, you must first answer or have previously answered a series of questions. These questions are intended to ensure that we and other applicable product or service providers have all of the information needed to provide you with accurate, suitable, and timely information about the products and/or services you are interested in.

When using this platform, you must supply correct and complete information so that we or our chosen third parties can deliver relevant price comparison estimates.

To acquire the bulk of the items and services accessible on our site, you must contact us or the vendor directly. Some of these products and services can be purchased directly on our platform through us or our chosen third parties; in such cases, your contract with the relevant provider or product or service provider will be direct.

When we generate a renewal comparison quote for you, you must ensure that the information in that quote is correct and up to date before purchasing the product or service it refers to.

You must be a resident of the United Kingdom ("UK") to utilise the platform.

You must not run the platform on a jailbroken or rooted smartphone.

You must not share your 'britshgasplumbingboiler.co.uk' password, PIN, one-time links, or any other verification credentials provided to you with any third party.

You will not do anything that jeopardises the integrity or security of our platform, or that may cause injury, damage, or excessive inconvenience to us or other users' use of this platform.


Some products or services need or allow you to make your transaction over the phone. The contact information for the product or service supplier is available on their website(s).


All services, the level of coverage, and the amount you pay are heavily influenced by the responses you offer to the questions asked. We have already requested that you provide accurate responses to these; if you fail to do so:

• Incorrect information may result in void plans, higher premiums, and liability for third-party damages (depending on policy terms).


We will (if there are no problems) show you the results of your use of our platform online. We will also notify you of these results via email or other available communication channels, including any renewal comparison results.

Where you have requested a quote or compared a specific product or service, we will automatically provide a quote for that product or service when it is about to renew or expire. You can cancel this service or change which items and services we will automatically quote for by contacting us using the ways specified in these Terms.

The products and services we offer may change from time to time.

In addition to contacting you as part of providing the services stated above, we shall send you marketing messages (via various communication methods) when we have your permission to do so.


We will assist you in completing quotes quickly by prepopulating some of our online forms with information we already have about you or the product or service you are interested in (if available). Some of this information is provided by selected third parties, so please double-check!

When it's feasible, we might present you with offers or highlight particular goods or services that we believe would be more useful to you. See our Privacy Policy for further details on how we utilise your information to provide you with these offers.

If you violate these terms and conditions, we reserve the right to take any appropriate action, including as stopping your access to this platform, filing a lawsuit against you, and providing any information we think is required to be disclosed to the relevant legal or regulatory authorities.


We do not provide financial, investment or other advice relating to the product or service being compared, nor do we provide a recommendation or endorsement of any product or service providers.


We depend on third-party websites being accessible and the global web operating as it should. You might occasionally not be able to see all online quotations and pricing because of issues with third-party websites and/or the global web. In the event that this is the case, we will make an effort to let you know and send you an email when your estimates are available for viewing.

While we attempt to provide as comprehensive and user-friendly a service as possible, the prerequisites for your quote or offer may not be met if they are uncommon, "non-standard" or "high risk". If so, please contact the relevant supplier or service provider directly to discuss your specific needs and expectations.

Each product and service provider will approach delivering quotations or offers differently, and not all of them may be available. If you indicate an interest in a product or service that is restricted or not offered by a product or service provider, we or the provider may contact you to assist you further.


Our platform provides links to websites run by other organisations. Some of these websites will have our branding and logo; however, you should only visit these websites if you agree to the Terms.

These organisations that operate these websites choose how they are administered and what content is on them. Access to such websites may be subject to terms and conditions that differ from those governing your use of our platform.

We accept no responsibility or liability for the content of any third-party website, as it is beyond our control.

These connections are given for your convenience only, and you should not assume that we endorse the products and/or services supplied by the organisations that administer and provide these links.


We own or have permission to utilise all intellectual property rights, information, data, and copyright material found on this platform.

You may not use such information or copyright material unless we or the owner provide you written authorization to do so.

You may download or copy the content and other downloadable products provided on this platform for personal use only (i.e., to help you make a purchasing decision), as long as you do not violate these Terms.